Shipping

Q: What is your shipping policy

 

We provide FREE shipping on all orders above $50.

 Your order will be carefully packed and shipped within 1-3 business days after placing an order. Once your order ships, we'll send you an automated email notification with the tracking information. You can also log into your Hive on I-5 Organics account to retrieve your tracking number and follow your package on the carrier's website.

 While we strive to get your order to you promptly, Hive on I-5 Organics cannot be held responsible for any delays or lost-in-transit shipments. Orders within the United States can be processed directly through this website. No international shipping is available at this time.

 Q: How do I know that my order has shipped?

 If we have your email address on file, you'll receive a shipment notification email with your order tracking number once your order has shipped. You can track your order using your order number and /or tracking number. Please note that it may take up to one business day after receiving your shipment notification for tracking to activate. 

 If you're a registered customer with a Personal Shopping Account and were logged in when you placed your order, you can also check the status of your order online.